Why Don’t Employees Do What is Expected? Am I Doing Something Wrong?

Why Don’t Employees Do What is Expected? Am I Doing Something Wrong?

As a leader, you’ve probably found yourself frustrated at times, wondering why your team members aren’t meeting your expectations. You might even be questioning your leadership abilities. Don’t worry – you’re not alone in this experience.

Let’s explore some reasons why employees might not be performing as expected and what you can do to turn things around.

1. Clear Communication: The Foundation of Success

One of the most common reasons for unmet expectations is a lack of clear communication. As a leader, you might think you’ve explained everything perfectly, but have you really?

Years ago, I learned a simple yet powerful definition of communication that I want to share: Communication = Message Sent = Message Received. This concise formula emphasizes that effective communication only occurs when the message you intend to convey is accurately understood by the recipient.

Ask yourself:

  • Have I clearly communicated my expectations?
  • Are my instructions specific and easy to understand?
  • Have I provided context for why these tasks are important?

Remember, what’s obvious to you might not be clear to others. Take time to ensure your team understands not just what to do, but why it matters.

2. Are You Providing the Right Tools?

Imagine trying to chop down a tree with a butter knife. Sounds absurd, right? Yet, we sometimes unknowingly put our employees in similar situations.

Consider:

  • Do your team members have the necessary resources to complete their tasks?
  • Have you provided adequate training for the skills required?
  • Are there any technological or procedural roadblocks hindering their progress?

Equipping your team with the right tools and knowledge is crucial for their success – and yours.

3. The Power of Feedback and Recognition

Humans thrive on feedback. Without it, we’re like ships sailing without a compass. Regular, constructive feedback helps employees understand where they stand and how they can improve.

Think about:

  • When was the last time you provided specific feedback to each team member?
  • Do you celebrate small wins as well as big achievements?
  • Is your feedback balanced between areas of improvement and recognition of good work?

Remember, recognition doesn’t always have to be grand gestures. Sometimes, a simple “great job” can work wonders for motivation.

4. Aligning Personal and Organizational Goals

Employees are more likely to excel when their personal goals align with organizational objectives. As a leader, it’s your job to help create this alignment.

Consider:

  • Have you taken time to understand your employees’ career aspirations?
  • Are you providing opportunities for growth and development?
  • Do your team members see how their work contributes to the bigger picture?

When employees see a clear path for personal growth within the organization, their engagement and performance often skyrocket.

5. Leading by Example

As a leader, your actions speak louder than words. If you’re not meeting expectations yourself, it’s unrealistic to expect your team to do so.

Reflect on:

  • Are you consistently demonstrating the behaviors you expect from your team?
  • Do you admit your mistakes and show how to learn from them?
  • Are you visibly committed to the organization’s goals and values?

Your team is always watching. Set the standard through your own actions and watch your team rise to meet it.

Exceptional performance isn’t about pushing harder, but about creating an environment where your team wants to excel.

Remember, great leadership isn’t about having all the answers – it’s about asking the right questions and being willing to grow alongside your team. Keep learning, stay adaptable, and watch your team transform.

At Etech Global Services, we don’t just believe in making employees work – we believe in keeping them satisfied and engaged. Our philosophy is simple yet powerful: when employees are truly satisfied and engaged, they naturally deliver up to their complete potential and achieve their goals.

Melissa Wood

Melissa Wood

With over 20 years of leadership experience Melissa spearheads all learning and development business-building programs for Etech. A multi-national outsourcing organization with over 2,800 employees that provides world class services to Fortune 500 companies from its locations in the US, Jamaica and India. As an expert- advisor in talent related strategies she has the strategic role in aligning an integrated Leadership Development strategy with the company’s mission and objectives through collaboration with key stakeholders.

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