Process Analyst (Non-Technical)
What We Offer:
- Transportation allowance
- Canteen Subsidy
- Health Insurance
- Tuition Reimbursement
- Attendance Bonus
- Incentive components campaign wise
- Work Life Balance Initiatives
- Rewards & Recognition
- Internal movement through IJP
What You’ll Be Doing:
- The candidate will manage daily operations of the legal portal, ensuring timely processing of requests and accurate data entry.
- Provide quality service to clients through thorough knowledge of products and services.
- Synchronize digital video depositions with transcript text and ensure precise alignment between video footage and corresponding transcript content
- Ensure time codes are sequential, accurate, and aligned with transcript content
- Correct or mark timestamps as needed to meet a minimum transcript accuracy of 98%
- Ensuring all tasks, data entries, and deliverables meet established standards of precision and consistency, with proactive checks to minimize errors and uphold service excellence.
- Adhering to organizational policies, legal standards, and regulatory requirements while actively partnering with cross-functional teams to ensure seamless execution of shared goals.
What We Expect You To Have:
- Undergraduate/Bachelor’s degree or equivalent experience in legal support, media processing, or related field
- Strong computer proficiency, including the ability to efficiently navigate software applications, manage digital workflows, and utilize productivity tools to support operational tasks.
- Familiarity with synchronization software preferred
- Strong attention to detail and organizational skills
- Excellent written and verbal communication skills
- Knowledge of court reporting workflows and e-filing procedures
- Planning and organisational skills
- Well organised and structure approach to work Ability to work to deadlines and targets