What We Offer:

• Competitive compensation package
• Performance-based incentives
• Comprehensive benefits, including health insurance, tuition reimbursement, and paid time off
• Opportunities for professional growth and career advancement
• Collaborative and inclusive work environment
• Exposure to cutting-edge technologies and industry best practices

What You’ll Be Doing:

• Collaborate with the development team to understand the software product and gather necessary information.
• Gain a strong grasp of every product feature and be able to explain it clearly.
• Write both technical and non-technical content for internal and external audiences.
• Prepare or assist in developing content for user manuals and online help documentation.
• Regularly revise documentation to reflect newly added product features.
• Draft consistent, concise, and easy-to-follow procedures in plain language.
• Write business proposals and other marketing collateral.
• Create content for articles, newsletters, blogs, and press releases.
• Support the creation of video tutorials to enhance customer understanding of the software.

What We Expect You To Have:

• Bachelor’s degree in a technical field or in English, Professional Writing, or a related language field.
• 1–3 years of relevant experience in technical content writing.
• Proven ability to write user documentations, newsletters, articles, blogs, case studies, press releases, and marketing collateral.
• A technical background is preferred if the candidate holds a non-technical degree.
• Strong communication and interpersonal skills, with frequent interaction with developers and technical personnel.
• Excellent command of English grammar and the ability to write user-friendly documentation.
• Familiarity with help authoring tools like Articulate & WordPress.
• Experience with screen capturing image and video editing tools.
• Proficiency in MS Word or OpenOffice.org.