Recognized Globally
for creating outstanding customer
experiences.
Etech is proud to be recognized and awarded globally for the commitment to create job opportunities, loyalty to the communities, and constant drive for creating outstanding customer experiences.
2024, Certified Asian American & Minority Owned Business
US Pan Asian American Chamber of Commerce Education Foundation certifies Etech Global Services as an Asian American Minority-owned Business of the Year.
Best BPO/KPO Company of 2024
Etech has been named Best BPO/KPO Company of 2024 by GESIA! This is our third time receiving this recognition, reinforcing our leadership in service quality, innovation, and client satisfaction.
Top 500 BPO Providers in 2024
Etech has been recognized on the Time Doctor OA500 list of Top 500 BPO Providers in 2024.
2023, Stellar Business Award for Business Process Outsourcing
Etech Global Services has been awarded for outstanding performance, leadership, and commitment to exceeding client expectations.
CCW Excellence Award 2023 – BPO of the Year
The CCW Excellence Awards honor, recognize and promote individuals and teams who have made a commitment to driving superior contact center and CX performance.
Best Innovative Trainer Company 2023
Etech Global Services® recognized as the winner of the Innovative Trainer Awards 2023, organized by the Indian Society for Training & Development.
Certified Minority Business Enterprise (MBE)
Etech Global Services, LLC has been certified Minority Business Enterprise (MBE) by Supplier Clearinghouse for the Utility Supplier Diversity Program of the California Public
Tech Cares Award 2023
Etech Global Services honored with Tech Cares Award for Outstanding Employee Support, Volunteerism, and Education Initiatives.
Top 20 of The USA’s Outsourcing/Offshoring Profession
Etech Global Services has been ranked in the top 20 of The USA’s and top 50 of The World’s most active Outsourcing/Offshoring Professionals on Social.
20 Top Call Center Companies
Etech has been ranked in the top 20 of the World’s Best Global Call Center Companies that provide high-quality services to deliver an exceptional customer experience.
2021, Customer Contact
Week Excellence Awards
Etech Global Services recognized as the final runner up for the prestigious “BPO of the Year” at the 2021 CCW Excellence Awards.
2020 (14th annual) Stevie® Awards for Sales & Custom
Etech is honored to announce that we received the Bronze Stevie® Award in the category Sales/Customer Service Solutions Technology Partner of the Year at the 14th Annual Stevie Awards for Sales &
20 Most Promising QMS Solution Provider
2019, CIO Review – 20 Most Promising QMS Solution Providers. CIO Review has recognized Etech Global Services as one of the 20 most promising QMS (Quality Management Systems) solution providers
2019 Best BPO/KPO Company
ETPL, India (Etech) was awarded as the Best BPO/KPO Company at the Annual awards for excellence by GESIA ( Gujarat Electronics & Software Industries Association).
2019, Customer Contact Week Excellence Awards
Etech is excited to be named as a Runner-up for “Training & Development Solution of the Year,” at the 20th CCW Excellence Awards 2019 at The Mirage in Las Vegas.
2019, Customer Contact Week Excellence Awards
Etech is pleased that Etech received an Honorable Mention for “BPO of the Year” and Etech Insights received an Honorable Mention for “Disruptive Technology of the Year”
2019, Customer Contact Week Excellence Awards
Etech Global Services is honored to be named as a Finalist for the 2019 Customer Contact Week Excellence Award in the categories of “BPO of the Year”.
2019, PACE Member of The Year
Etech Global Services emerged as a winner for 2019 PACE Member of the Year Award for exhibiting excellence and making the biggest impact on the membership of PACE.
2019, The Fulcrum Award
Etech Global Services is honored to announce that Etech’s Jim Iyoob, Chief Customer Officer has been recognized with The Fulcrum Award for helping PACE moving the world at PACE ACX 2019.
2019, Customer Engagement Compliance Professional
Etech Global Services is delighted to announce that Etech’s Ronnie Mize, Chief Security Officer was honored with a Customer Engagement Compliance Professional (CECP) Award for making an impact in the industry and displaying excellence in all aspects of compliance at PACE ACX 2019.
2019, Business Transformation & Operational Excellence I
Etech Global Services is honored to announce that Etech’s President/CEO Matt Rocco is named as a finalist for 2019 Business Transformation & Operational Excellence Industry Awards in the Operational Excellence CEO of the Year category.
2019, Stevie Awards for Sales and Customer Service
Etech Global Services is honored to announce that Etech’s COO Kaylene Eckels has received Silver Stevie® Award for Woman of the Year in Customer Service At The 2019 Stevie Awards For Sales & Customer Service.
2018 Best AI Product – GESIA
ETPL (Etech) has been listed as a finalist for Annual Awards for Excellence, 2018 by GESIA (Gujarat Electronics & Software industries Association) in the category for “Best AI Product – Solution”.
2018, Top Customer Service Influencer on Fit Small
Etech Global Services is proud to announce that Etech’s Chief Customer Officer Jim Iyoob, has been featured on Fit Small Business’s Top Customer Service Influencers of 2018 list.
2018, Third Annual Stevie Awards for Great Employer
Etech Global Services is honored to announce that Etech’s President/CEO Matt Rocco, has received Silver Stevie Award in the third annual Stevie Awards for People-Focused CEO of the year category.
2018, Call Center Week Excellence Awards
For the third consecutive year, Etech Global Services is honored to receive 2018 Call Center Week Excellence Award in category of “Best Training and Development Program.”
USPAACC Fast 100 Asian American Business Award
Etech Global Services is honored to receive Fast 100 Asian American Business Award 2018. Etech’s Founder and Chairman, Dilip Barot, personally received this award on behalf of Etech Global
2018, Customer Contact Center Week Excellence Awards
Etech Global Services is honored to be named as a Finalist for 2018.
CustomerCount Customer Engagement Professional PAC
Etech Global Services is honored to receive CustomerCount Customer Engagement Professional PACE Member Award for 2017.
2018 PACE Technovation Award
Etech Global Services emerged as a winner for 2018 PACE Technovation Award for innovation in product and services within the industry.
2018, The 10 Most Recommended Quality Managemen
Etech Global Services, LLC is featured in the cover story of “The 10 Most Recommended Quality Management Solution Providers, 2018” with insightssuccess.com
2018, Stevie Awards for Sales & Customer Service
Etech Global Services, LLC is proud and honored to receive a Silver Stevie® Award in the “Business Intelligence Solution” category in the 12th annual Stevie Awards for Sales & Customer Service.
Certified Member of the Contact Center World
Etech Global Services, LLC is a member of the Contact Center World Global Association for Contact Center & Customer Engagement Best Practices.
Minority Business Enterprise (MBE)
Etech Global Services LLC, has successfully completed the verification process and is a Minority Business Enterprise (MBE).
2016, Call Center Week Excellence Awards
Etech Global Services is proud to receive 2016 Call Center Week Excellence Award in category of “Best Training and Development Program.”
2016, Corporate Business Partner Award – Texas School Board Association
Etech Global Services has been recognized with Corporate Business Partner Award by Texas Association of School Boards and listed on their website for “standing up for public schools” in all parts of the state.
2015, CIO Review – 20 Most Promising QMS Solution Provider Award
Etech Global Services quality monitoring division (Etech Insights) has been recognized by CIO Review as one of the 20 most promising QA solutions providers for 2015.
2017, Call Center Week Excellence Awards
For the second consecutive year, Etech Global Services is proud to receive 2017 Call Center Week Excellence Award in category of “Best Training and Development Program.”
2014 PACE Technovation Award
Technovation Award- The Technovation Award recognizes innovation in products and services within the industry.
2014, 2013, 2012,2010 PACE – Corporate Citizen Award
Outstanding Corporate Citizen- This award recognizes a PACE member, corporation or business, for its philanthropic impact in the community through direct or indirect support of charitable projects. Leaders of this company must demonstrate a high level of community spirit and participation, and motivate employees and colleagues to support and participate in charitable activities.
2013 Small Business Institute for Excellence in Commerce (SBIEC) – Quality Excellence
Small Business Institute for Excellence in Commerce (SBIEC) – Quality Excellence.
2012 Best Call Center / BPO Company – GESIA
ETPL (Etech) was awarded the 5th Annual awards by GESIA ( Gujarat Electronics & Software industries Association) in the category for “Best Call Center/BPO/KPO- Gujarat”.
2011 Community Impact Award – Business of the Year
2011 Community Impact Award – Business of the Year- Community Impact Awards East Texas celebrates the values, citizenry, and quality of life unique to our community and honors the people who have done the most to uphold it.
2010 Employer Award of Excellence – Workforce Solutions of Texas
2010 Employer Award of Excellence – Workforce Solutions of Texas- The Employer Award of Excellence honors a private-sector employer whose efforts and initiatives have had an extraordinary effect on the state of Texas, other employers, workers, and the communities in which the employer does business.
2008 Top 50 Minority owned Business by DiversityBusiness.com
2008 Top 50 Minority owned Business by DiversityBusiness.com- An award given for organizations that provide the best and the most business for diversity-owned companies.
2005 Business of the Year, Stewart Blood Center
2005 Business of the Year, Stewart Blood Center.
2004 U.S. Chamber of Commerce Corporate Citizenship Award
2004 U.S. Chamber of Commerce Corporate Citizenship Award- The Citizens Awards honors excellence in corporate citizenship. Over the past 15 years, our Awards program has recognized some of the business sector’s most accomplished social and community initiatives.
2003 Business of the Year, Nacogdoches Chamber of Commerce
2003 Business of the Year, Nacogdoches Chamber of Commerce.