Etech’s Media Center
Media Center
Beyond The Transaction:
Jim Iyoob
Impactful Role In Leading The Way To Effortless Customer Experiences
A visionary leader Jim Iyoob positioned as the Chief Customer Officer at Etech Global Services, is in the driving seat of a dynamic journey, where the focus is on delivering effortless customer experiences through advanced analytics and contact center solutions.
READ MORECasting Off for Success:
Matt Rocco
Navigating the Future of Client Excellence with Foresight
In 2003, a company took its first steps in the business world, armed with only 400 employees and a single contact center in Nacogdoches, Texas. Fast forward 20 years and a global powerhouse with over
READ MORE
Etech Global Services: Delivering
Effortless, Exceptional, And Personal
In recent times, there is a rising need for personalized and engaging customer experiences across business verticals. The platforms that facilitate
READ MORE
Go Beyond Net Promoter Score To Measure The Customer
The Net Promoter Score specifically helps companies to categorize customers
READ MOREThe Impact Of Altruism On A Servant
Leadership Culture
Servant leadership is the backbone of many leadership development programs
READ MORE
Guaranteed Quality Performance And
Positive UX
Exceptional customer service starts with effective and strategic process quality
READ MORE
