Date: September 18-19, 2024
Location: Austin
Etech is thrilled to announce our participation in the ACCA Annual Fall Symposium/XPO, a premier event for contact center professionals in Central Texas. Join us for a day filled with insightful sessions and valuable networking opportunities.
Key Highlights:
- Explore effective strategies for managing a diverse, multi-generational workforce in today’s digital landscape.
- Discover how to balance human and AI contributions for enhanced innovation and efficiency.
- Learn about the importance of diversity, equity, inclusion, and allyship in shaping a positive workplace culture.
- Dive into the essentials of effective knowledge management systems for contact centers.
- Gain insights into successful strategies for remote recruitment, onboarding, and employee retention.
- Understand how emerging technologies are transforming quality and training within contact centers.
For more information or to schedule a meeting with our team at the event, please [fill out the form].