Etech’s Media Center
Media Center
Beyond The Transaction:
Jim Iyoob
Impactful Role In Leading The Way To Effortless Customer Experiences
A visionary leader Jim Iyoob positioned as the Chief Customer Officer at Etech Global Services, is in the driving seat of a dynamic journey, where the focus is on delivering effortless customer experiences through advanced analytics and contact center solutions.
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Casting Off for Success:
Matt Rocco
Navigating the Future of Client Excellence with Foresight
In 2003, a company took its first steps in the business world, armed with only 400 employees and a single contact center in Nacogdoches, Texas. Fast forward 20 years and a global powerhouse with over
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Etech Global Services: Delivering
Effortless, Exceptional, And Personal
In recent times, there is a rising need for personalized and engaging customer experiences across business verticals. The platforms that facilitate
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Go Beyond Net Promoter Score To Measure The Customer
The Net Promoter Score specifically helps companies to categorize customers
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The Impact Of Altruism On A Servant
Leadership Culture
Servant leadership is the backbone of many leadership development programs
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Guaranteed Quality Performance And
Positive UX
Exceptional customer service starts with effective and strategic process quality
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