Partner with the Leading
Global Outsourcing Provider
to effectively improve customer experience
WHY ETECH
Etech is an omnichannel customer engagement solutions provider for some of the world’s leading and most respected brands. The experience Etech has gained across a wide range of business verticals allows us to continuously deliver exceptional, and personal customer experiences. Etech’s innovative technology solutions and experienced leaders understand your business needs and recognize the strategic insights your brand needs to drive results.
Etech is a true omni-channel solutions provider. In addition to traditional contact center solutions such as Inbound and Outbound Voice Services, and Live Chat, Etech also offers industry leading Quality Monitoring solutions. Etech’s diverse experience combined with proven methodologies, systems, and processes, provides you with innovative technology solutions, industry-leading service, stellar CSAT scores, and high performing sales solutions. This all will enable you to build stronger brands, strengthen customer relationships, and gain market share.
WHAT WE DO?
GET ACCESS TO CUSTOMER EXPERIENCE INSIGHTS
Our team of data professionals combine Human Intelligence with the knowledge and power of Artificial Intelligence to identify performance enhancing behaviors and voice-of-customer insights that are not easily discernible through traditional quality management processes.
Geographical Locations
towards one goal
WHY PARTNER WITH ETECH GLOBAL SERVICES?
20+ years’ experience in providing successful solutions across multiple industries
Leading global outsourcing solutions provider for multiple Fortune 50 Companies
People-focused Culture
Best-in-class security processes and compliance
Passionate and diverse employees focused on producing immediate results
Six sigma approach for a transformational change
Industry recognized dedicated QA process
Trusted advisor partnership model
Customizable Solutions per business requirement
Following industry specific best practices
COMPLIANCE AND SECURITY
