Accelerate your Career Growth with a

Leading Global Outsourcer
and Technology Company

WHY TO JOIN ETECH

People-first culture and commitment to continuous growth and learning, Etech offers an exciting range of career opportunities. Whether you’re seeking a role as a customer service professional, a front-line supervisor or an executive, Etech offers many opportunities for success. Firmly committed to the recruitment and employment of diversely talented individuals Etech believes in diversity and delivers world-class experiences for clients.

OUR CULTURE

  • INTEGRITY
  • VALUING PEOPLE
  • TEAMWORK
  • ACCOUNTABILITY
  • COMMUNICATION
  • VISION
  • ADAPTABILITY
  • HUMILITY
  • CREATIVITY
  • TEACHABILITY
  • POSITIVE INFLUENCE
  • COURAGE

WHY JOIN ETECH?

People-first culture and commitment to continuous growth and learning, Etech offers an exciting range of career opportunities. Whether seeking a role as a customer service professional, a front-line supervisor or an executive, Etech offers opportunities for success. Firmly committed to the recruitment and employment of diversely talented individuals Etech believes in diversity and delivers world-class experiences for clients – and a rewarding and challenging career opportunity for its employees.

The nature of Etech’s business, which is about people communicating with people, ensures the ongoing development of the portable “skills for life”. Etech cares about your career growth because we know that our employees are our most valuable asset.

 
  • Favorable Work Environment
  • Training & Development
  • Work-Life Balance
  • People-First Culture
  • Equal Opportunity
  • Transparent Evaluation Process
  • Tuition Reimbursement
  • Rewards & Recognition Programs
  • Transportation Facility
  • Community Action Team
  • Library
  • Medical Insurance

ORGANIZATIONAL DEVELOPMENT PROGRAM FOR CONTINUOUS DEVELOPMENT OF OUR TEAM MEMBERS

Etech is committed to the learning and development of its employees. The company believes investing in employees is like investing in the future of Etech. Committed to learning and development, the leadership team has established programs that are designed to identify future leaders and equip them with the tools they will need to advance and succeed in their Etech career.

The Leadership and Development team has corporate trainers responsible for building the curriculum and delivering training to ensure that Etech has trained leaders at all levels of the company. Our Organizational Development program is divided into four categories:

ASPIRING LEADERS

ASPIRING LEADERS

Designed for team members who have been identified as potential candidates for future leadership.
Quarterly sessions lasting 8 weeks with 2-hour meetings once a week.
NEW LEADER ASSIMILATION

NEW LEADER ASSIMILATION

40 hours of training covering 5 full days. Designed for those new to leadership.
Combines training on Etech processes along with coaching and leadership modules.
ONGOING LEADERSHIP DEVELOPMENT

ONGOING LEADERSHIP DEVELOPMENT

Centered around a 24-hour Coaching Tactics training session.
Monthly refreshers focused on key elements taught during the Coaching Tactics training.
ON DEMAND TRAINING

ON DEMAND TRAINING

Specialized training to meet the needs of Etech teams.

OUR EMPLOYEE SPEAKS

The leadership team at Etech strive to coach and develop each team member to be successful in whatever role they fill. Teams work hard at creating a positive and encouraging environment which allows to say, “Etech is a great place to work!”

EMPLOYEE SUCCESS STORIES

I started my career at Etech as a sales chat representative and got hooked on to the amazing working environment here. I’ve been with Etech for over 13 years now, and I can proudly say that Etech diligently invests in your growth. Currently, I work as Project Manager, and look forward to keep learning & be a part of the great success story Etech is writing.
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Ajay Acharya
Ajay Acharya
Keyur joined Etech in 2006 as a Tele Sales Representative for one of our premium sales campaigns. Keyur’s consistent efforts in learning new skills each day and the growth opportunities that Etech offers to its employees complemented his growth at Etech.
Read More
Keyur Dave
Keyur Dave
At Etech, vision is not just a picture of what could be; it’s an appeal to our better selves, a call to deliver and become something more. We are glad to have visionary leaders like Brandon Chambers who have the capacity to translate vision into reality.
Read More
Brandon Chambers
Brandon Chambers
I started as a voice agent. A wonderful servant leadership team at Etech helped me grow as Assistant Manager at Etech. It has been a wonderful 16 years journey. I have witnessed the organization’s growth and through its Servant Leadership philosophy making a remarkable difference for its people, clients and within the community. I welcome you to be part of the wonderful journey along!
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Daksh Bhatt
Daksh Bhatt
Etech family’s ability to deliver Innovative Solutions lies in the passion that our members share to deliver our 12 core character commitments of integrity, valuing people, teamwork, accountability, communication, vision, adaptability, humility, creativity, teachability, positive influence and courage.
Read More
Carolyn Wingate
Carolyn Wingate
I began my Etech journey in 2000 as a B2B sales agent and over the next 5 years, I went through many positions before leaving the company. After a 12-year hiatus, I decided to come back home and it’s been amazing ever since. Each day, I get to inspire others to join the Etech team. I get to share my personal story on why I left a successful career to return back to a place I loved so dearly. Etech has afforded me so many opportunities for growth and development, and I cannot wait to see what the future holds!
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LaMarcus Wallace
LaMarcus Wallace
Since joining Etech in 2006 I have grown tremendously as a leader. Etech’s focus on Servant Leadership has made all the difference in my life both personally and professionally. Being able to pass that on to future generations of Etech leaders is an incredible responsibility and joy. It is inspiring to come to work each day with people who care about improving their skills, the skills of others and being remarkable to each other, our customers and communities.
Read More
Kaylene Eckels
Kaylene Eckels
I’ve been happy to work with Etech for almost 10 years. From starting as a chat agent to now working in Human Resources, I have had many mentors from which to learn life lessons. With the tuition reimbursement program, I was able to earn my college degree!
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Sarah Clover
Sarah Clover
My journey with Etech began as a chat agent in operations. I was able to find opportunities through Etech’s internal job postings to enhance my skills and be flexible with my career interests. With the right skills and determination to develop, Etech is a conducive environment for growth and unique success stories.
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Minu Bhatt
Minu Bhatt
I started my journey as an Assistant Team Leader, and now I am Vice President – Etech India. My journey of 18+ years at Etech every day made me a better version of myself, and I learned how to grow by going through this incredible journey.
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Gurudatt Medtia
Gurudatt Medtia
I started as a Chat Agent and made my way to AVP Corporate Strategy. It has been a remarkable experience of 18+ years. We are growing and, as it says, are in the midst of the next big thing here in India at Gandhinagar and Vadodara, and here is a chance for you to be a part of that.
Read More
Amit Kachhawa
Amit Kachhawa
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Ilesh Sisodiya

Ilesh Sisodiya is Assistant Director of Software Development for Etech Global Services.

As an Asst. Director, Ilesh’s role is to provide strategic leadership to align technology initiatives with business goals. He oversees the entire software development life cycle, collaborate with stakeholders for effective project execution, and motivate a culture of innovation and collaboration within the team.

Ilesh joined Etech as Product Development Manager. During his tenure as Product Development Manager, he demonstrated his expertise in conceptualizing and bringing innovative products to market. He spearheaded cross-functional teams, overseeing the entire product lifecycle from ideation to launch. His keen eye for market trends and customer needs played a pivotal role in driving Etech’s product development strategy forward. Recognizing his exceptional leadership and strategic vision, he was promoted to the role of Project Delivery Head. In this capacity, he assumed responsibility for ensuring the successful execution and timely delivery of projects across the organization. Ilesh adeptly managed project timelines, budgets, and resources, while also promoting a culture of collaboration and accountability among team members.

As Ilesh continued to excel in his role, his leadership qualities and dedication to excellence, he was subsequently, appointed as Assistant Director, where he played an important role in shaping Etech’s overall strategy and direction for Technology solutions and software development services. In this capacity, Ilesh leveraged his extensive experience and deep understanding of the company’s software development services to drive continuous improvement initiatives, nurture innovation, and drive sustainable growth.

Throughout his journey from Product Development Manager to Project Delivery Head and now Asst. Director, Ilesh has consistently demonstrated his commitment to excellence, strategic thinking, and ability to deliver results. He remains an invaluable asset to Etech, contributing significantly to its success and continued evolution in the dynamic marketplace.

Manu Dwievedi

Manu Dwievedi is Director of Etech Insights at Etech Global Services.

For more than a decade, Manu has been at the forefront of revolutionizing customer experiences through innovation. Currently serving as Etech’s Director of Insights, he is dedicated to advancing conversational AI and machine learning technologies. Throughout his tenure, he has spearheaded numerous successful AI initiatives, optimizing speech analytics, streamlining processes, and identifying pivotal macro trends. This has resulted in enhanced satisfaction for Fortune 500 brands globally.

Driven by a fervent desire to translate the potential of AI into concrete business value, Manu relentlessly pioneer solutions that transcend geographical boundaries at Etech. The expertise spans natural language processing, empowering clients to manage contact center performance, automate quality assurance processes, and implement tailored speech analytics solutions.

Through the integration of voice bots, chat bots, and other AI tools, he has consistently improved customer experiences, sales metrics, and resource allocation strategies by uncovering actionable insights through advanced analytics.
Manu says that his motivation stems not from mere innovation, but from the profound impact it has on enhancing client capabilities and fostering lasting relationships. With each implementation, his team catalyze positive change, addressing real-world challenges head-on.

Amit Kachhawa

I started as a Chat Agent and made my way to AVP Corporate Strategy. It has been a remarkable experience of 16 years.
We are growing and, as it says, are in the midst of the next big thing here in India at Gandhinagar and Vadodara, and here is a chance for you to be a part of that. It will take determination, hard work, commitment, a desire to learn, and be a part of our servant leadership culture! Are you looking for someplace like that?

He quotes:

“As long as you’ve got passion, faith, and are willing to work hard, you can do anything and have anything you want in this world.”

Ajay Acharya

LaMarcus Wallace

Sarah Clover

Minu Bhatt

Daksh Bhatt

Brandon Chambers

At Etech, vision is not just a picture of what could be; it’s an appeal to our better selves, a call to deliver and become something more. We are glad to have visionary leaders like Brandon Chambers who have the capacity to translate vision into reality.

He quotes 

“I am elated to work with a company whose primary vision is to “Make a remarkable difference for our customer, people and community!” Seeing my efforts make a remarkable difference for one of my team members is what drives me to be at my best day in and day out. I am very honored to receive this award, and looking forward to striving to uphold the Vision in my actions daily”

Kaylene Eckels

Since joining Etech in 2006 I have grown tremendously as a leader. Etech’s focus on Servant Leadership has made all the difference in my life both personally and professionally. Being able to pass that on to future generations of Etech leaders is an incredible responsibility and joy. It is inspiring to come to work each day with people who care about improving their skills, the skills of others and being remarkable to each other, our customers and communities

Carolyn Wingate

Etech family’s ability to deliver Innovative Solutions lies in the passion that our members share to deliver our 12 core character commitments of integrity, valuing people, teamwork, accountability, communication, vision, adaptability, humility, creativity, teachability, positive influence and courage.

We are glad to have leaders like Carolyn Wingate, who believes that, making the simple complicated is commonplace but making the complicated simple is creativity!

She quotes:

“It means a lot to me to be nominated and win the Creativity award because it means that my peers have noticed that I can be creative and think outside the box on ways to get things accomplished and to encourage other to come up with ways to succeed”

Keyur Dave

Keyur joined Etech in 2006 as a Tele Sales Representative for one of our premium sales campaigns. Keyur’s consistent efforts in learning new skills each day and the growth opportunities that Etech offers to its employees complemented his growth at Etech. Keyur has served Etech at various levels and is now serving as the Director of Operations at our Vadodara Center.

He has been recognized with various awards including Valuing People & Vision which have been his passion. His core skills include strong analytical skills, especially performance improvement, and great customer relationship management. Keyur has positively influenced thousands at Etech and outside with his high energy and solution-driven approach.
Here is what Keyur has to say about his journey at Etech so far-

“When joining Etech, my goal was to find a career that suits my personality and brings the best out of me. Etech is a place with an open door for any individual who believes in growth and is willing to mold themselves into a servant leadership culture. It has been an amazing journey to date. My goal is to develop a strong bench of leaders/individuals that can support our future ventures and growth across departments and centers”

Gurudatt Medtia

I started my journey as an Assistant Team Leader, and now I am AVP IT and Operations Excellence. My journey of 16 years at Etech every day made me a better version of myself, and I learned how to grow by going through this incredible journey.

He quotes:

David Carrizales

David joined Etech in March, 2014 as Director of Operations, Nacogdoches Center and now serving as SVP of Operational Excellence. Etech has a culture where everyone chooses to bring energy, passion, and a positive attitude every day. A major reason for this culture is leaders like David Carrizales in the Etech family, who spread positive influence, exemplifying our core character commitments in everything they do.

He quotes:

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